William Salter is President & CEO,Paragon Software Systems, Inc., 972-731-4308

Christmas, Inc. has a problem. And the blame rests squarely on the ample lap of its Chief Everything Officer, Santa himself.

By failing to implement automated routing and scheduling software for his yearly 75-million-mile Christmas journey, we estimate Santa is adding 15 million excess miles and 5 extra hours to his 24-hour trip.

We know what you’re thinking, “Santa’s old school and that’s what makes him special.” Well, the horse and buggy was old school. The abacus, too. How many of either do you own?

It’s time for a little tough love to bring transformational change to a 1600-year-old process.

Let’s start with the obvious: the route itself. Now we can’t show you each and every stop on a map, but our friends at the North American Aerospace Defense Command (NORAD), who’ve been tracking Santa’s route since 1955, provide enough information to chart a high-level, country-by-country route. (更多…)


If your company has a business continuity plan in place in the event of a supply chain disruption, you are not alone. Nearly 75 percent of organizations responding to a report published by the Business Continuity Institute and supported by Zurich Insurance Group have made business continuity arrangements related to supply chain management.

Companies that have business continuity arrangements in place are eight times more likely to report greater supply chain visibility, twice more likely to insure for supply chain losses, and three times more likely to display top management commitment, according to the report.

While respondents report they turn to technology and big data to overcome skills and resources gaps in supply chain management, the study shows that 63 percent of organizations do not use any technology to analyze, track, and monitor supply chain performance. And while there is an increase in the availability of insurance products against supply chain losses in the market, 51 percent of organizations do not insure against supply chain disruption at all. (更多…)

Today’s connected world has created catalysts of change from consumer shopping habits all the way to the last mile. Omnichannel retailing, combined with Amazon’s domination of the e-commerce world impacts shippers’ decision-making, driving change throughout the supply chain.

This change has been so monumental that the term, Amazon Effect – relating to customer expectations of wanting their goods ASAP while paying little for that service – has become industry lingo. Not only do consumers want their purchases now, they also want to track the process from A to Z. Rapid delivery expectations put pressure on both fulfillment centers and drivers.

Challenges arise if retailers oversell products and fulfillment centers do not have sufficient stock. Previously, retailers and shippers focused on developing technology to avert these situations in response to the fourth-quarter holiday rush. Today, shippers need to employ innovative solutions year-round, both digitally and with a physical presence in the supply chain. (更多…)

In meeting the growth ahead for clinical trials there must be a focus on efficiency as their supply already suffers from major issues with wastage levels.

This is lack of control is problematic with the rising public scrutiny on spending by pharmaceutical companies. (更多…)

Here’s a quick three-question test for supply chain professionals:

  1. Could you pinpoint the location and contents of a single shipment from San Francisco to Tokyo within a few minutes?
  2. How quickly would you know if a truck from Los Angeles to Denver had been compromised in a blizzard?
  3. If a customer in New Jersey is waiting for a package from China that will be delayed by a truck driver union dispute in the Midwest, how quickly would you be able to update that customer with a new arrival time?

To stay competitive, companies need to know—and be able to quickly act on—the answers to these and many other constantly changing logistics questions. But that quick decision-making is a struggle unless you have real-time visibility into the entire supply chain. (更多…)